Gambling should be enjoyable — a way to add excitement to a PSL night or an ICC knockout fixture, not a source of financial pressure. At 8jjbet, we provide the tools, information and support that every player needs to stay in control. This page explains everything available to you.
Responsible gambling at 8jjbet is not a policy checkbox — it is built into how the platform works. Here are the pillars of our player protection programme.
Every new Account must pass age verification before access to real-money features is granted. We do not permit access to anyone under 18 years of age — or the higher minimum required by the applicable operator/license jurisdiction. Account sharing with minors is strictly prohibited and constitutes a breach of our Terms.
You are always in control. Deposit limits, loss limits and wagering limits can be set, lowered or activated instantly from your account dashboard without needing to contact support. Limit increases require a mandatory cooling-off period before taking effect — a deliberate safeguard.
Any player can request self-exclusion at any time — for periods ranging from 24 hours to permanent account closure. The process does not require lengthy verification or support queues. Once self-exclusion is active, all marketing communications stop immediately and the account is locked.
Session time alerts give you a real-time view of how long you have been active. When your pre-set duration is reached, an on-screen notification prompts you to review your session, take a break or end the session entirely. These reminders are designed to prevent time distortion — a common factor in problem gambling.
Our platform monitors for behavioural patterns associated with problem gambling — including sudden increases in deposit frequency, extended session times and rapid loss patterns. Where flags are detected, our responsible gambling team may make proactive contact to check on your wellbeing.
Our support team is available 24 hours a day, seven days a week (as per operator-provided information) in both English and Urdu. Support staff are trained to recognise signs of gambling-related distress and to direct users to the appropriate tools or external help resources sensitively and without judgment.
Every tool described below is accessible directly from your 8jjbet account dashboard — no delay, no barriers, no need to contact support first.
| Limit Type | What It Controls | Available Periods | Effect Time | Status |
|---|---|---|---|---|
| Deposit Limit | Maximum amount you can deposit in a given period. Applies to all deposit channels including bank transfer and mobile wallet options familiar to Pakistani users (e.g., Easypaisa*, JazzCash*). | Daily / Weekly / Monthly | Immediately on set / decrease. Increases: 24-hour cooling-off. | Available |
| Loss Limit | Maximum net loss permitted in a defined period. Once the threshold is reached, further gambling is suspended until the period resets. | Daily / Weekly / Monthly | Immediately on set / decrease. Increases: 24-hour cooling-off. | Available |
| Wagering Limit | Maximum total stakes that can be placed in a defined period, regardless of wins or losses. | Daily / Weekly / Monthly | Immediately on set / decrease. Increases: 24-hour cooling-off. | Available |
| Session Time Limit | Maximum continuous play duration. An on-screen alert is displayed when you are approaching the limit. | Configurable (30 min to 8 hrs) | Immediately on set. | Available |
| Cooling-Off Period | A short voluntary break from gambling. The account remains open but gambling features are suspended. | 24 hours / 7 days / 30 days | Immediately on activation. | Available |
| Self-Exclusion | Full account restriction — no login, no gambling, no marketing. Available as a temporary or permanent measure. | 6 weeks / 3 months / 6 months / 1 year / Permanent | Immediately on activation. | Available |
* Payment names cited as familiar Pakistan references only. No gambling endorsement is implied or claimed.
Log in → Account Settings → Responsible Gambling → Deposit Limits. Select daily, weekly or monthly. Enter your PKR amount. Confirm. Effective immediately.
Log in → Account Settings → Responsible Gambling → Session Limits. Choose your preferred maximum session length. An alert will appear when time is up.
Log in → Account Settings → Responsible Gambling → Take a Break. Select your break duration (24 hours to 30 days). Confirm. Gambling paused immediately.
Log in → Account Settings → Responsible Gambling → Self-Exclusion. Choose your period (6 weeks through permanent). Confirm. Takes effect immediately — cannot be reversed during the selected period.
⚠️ Important: Self-exclusion is irreversible for the duration you select. If you choose permanent self-exclusion, your account will be closed and cannot be reopened. If you are unsure whether a cooling-off period or full self-exclusion is appropriate for your situation, please contact support at [email protected] before proceeding.
Problem gambling can develop gradually and is not always obvious to the person experiencing it. If any of the following signs apply to you — or to someone you know — it may be time to seek support or use the self-exclusion tools available on your 8jjbet account.
Responsible gambling is about making deliberate choices before you start — not reacting when you are already deep in a session. These habits help keep gambling enjoyable and under control.
These questions are adapted from widely-used responsible gambling assessment tools. If you find yourself answering "yes" to several of these, consider speaking with a support counsellor or using the self-exclusion option on your account. Answering honestly — even to yourself alone — is the first step.
If you answered yes to two or more of these questions, we strongly recommend taking a break using the cooling-off tool and considering speaking with a support professional. You are not alone — and asking for help is the right thing to do.
8jjbet is strictly an adults-only platform. We apply mandatory age verification to every new account. Here is what account holders must do to ensure young people in their household cannot access the platform.
8jjbet does not claim that online gambling is legal in Pakistan or that it holds any licence issued by the Government of Pakistan, the PTA or any Pakistani provincial authority. Pakistan's Prevention of Gambling Act, 1977 restricts gambling activity. Users are solely responsible for understanding the laws applicable in their jurisdiction and ensuring their use of the platform complies with those laws.
Nothing on this page constitutes legal advice. If you are uncertain about the legal position regarding online gambling in your area of Pakistan, please seek independent legal guidance.
If gambling is causing harm — to you or someone you care about — please reach out. Professional help is available and seeking support is a sign of strength, not weakness.
Our support team is available 24/7 in English and Urdu. If you need to activate self-exclusion, set a limit, or simply want to talk through your concerns, reach us at [email protected] or via live chat on the platform. Response target: under 5 minutes on live chat during peak hours.
Gamblers Anonymous is an internationally recognised mutual aid fellowship for people who identify that gambling has become a problem in their lives. GA meetings and online resources are available in multiple languages. The fellowship's principles apply regardless of the type of gambling involved. (Text reference only — no affiliation.)
GamCare is a widely recognised organisation providing information, advice, support and counselling for problem gambling. Their resources — including online chat and a national helpline — are available internationally and may be accessible to users in Pakistan seeking English-language support. (Text reference only — no affiliation.)
BeGambleAware provides free, confidential support to anyone affected by gambling harm, including detailed self-help guides, a national helpline and a free online chat service. English-language resources are available globally and may be of use to Pakistani users seeking professional guidance. (Text reference only — no affiliation.)
Problem gambling is a recognised mental health condition. Consulting a qualified psychologist, counsellor or psychiatrist is a valid and effective route to recovery. Mental health professionals are available in Pakistan's major cities — including Karachi, Lahore, Islamabad, Rawalpindi and Faisalabad — at public and private facilities.
Sometimes the most effective first step is an honest conversation with a trusted family member or close friend. Sharing what you are going through reduces isolation — which is one of the key factors that allows problem gambling to worsen. You do not have to face this alone.
📌 The support organisations listed above are mentioned as general international references only. 8jjbet is not affiliated with, endorsed by, or in a formal partnership with any of these organisations. The availability of their services in Pakistan cannot be guaranteed by 8jjbet. Please verify current availability and contact details directly with each organisation.
If you have questions about responsible gambling tools, or want to review the full platform policies before using 8jjbet, the resources below are a great starting point.